Rewarding, but stressful. - Retail Manager Journeys Employee Review

3.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

For me, my team is what makes the job worth it. I love the people I work with. There are standards of performance that some may find hard to reach but they really aren't too bad. You really need to be dedicated to make your goals, but it's hard to be dedicated if you don't like the job. You actually have a chance to grow within the company, which is rare in retail. If you're a manager and your store does well, you have the opportunity to win a bunch of stuff including a trip to Nashville where you go party with other managers for a week which is pretty cool.

Cons

The only real motivation to make the goals set for you is fear of being fired. If you're a manager you are expected to work on your days off and have no social life. Expected to network/recruit pretty much all the time, with no real training on how to do so.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
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