A lot of work for very little pay. - Co Manager Journeys Employee Review

2.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The discount, (40% off everything, and you can use it at other stores owned by Genesco), laidback environment, the customers are usually cool, and you get free shoes for product seeding, (if you're a co or store manager). If you want to be in sales, Journeys will teach you how to be a good salesman, and how to have excellent customer service. You get paid vacation, too, which I guess is nice.

Cons

The pay is the number one problem. As a co, I had a maxed out base pay, worked an average of 45 hours a week, and worked for a $1.2 million store, and never made a decent paycheck to be able to live off of. The hours suck, especially during Back-To-School, Black Friday and the entire Christmas season, which consists of mandatory 6 day work weeks, 10+ hour work days and no weekends off, (which is effective every week of the year). The less you work, the less money you make. When you're sick, you need to drag yourself to work or your pay check will probably suck worse than normal, though they do have "sick" pay, but it's not that great. You job and pay are soley based on meeting your SOP's, (mults, hose, and accessories). If you don't make one of them, you'll get written up and possibly fired, though it depends on how short handed your district really is. You'll find that many managers "buy" their numbers by buying socks when they're unable to sell enough to have a 1.0 ratio. Raises are few and far between. You have to beg for a raise, and it's usually for like, $5 more on your base pay, (which is pretty much nothing). Most of the time the answer to "May I have a raise?" will be "Just sell more!", which is impossible to do if you're already selling to every customer or work in a slower store. The upper management is always talking behind your back, and planning the next way to get rid of people the DM doesn't like. If you're not in the inner circle, consider your opportunities zero. After being a co, you can become a store manager and from there you can hope and pray to make it to the corpo world in Nashville, though to be honest those are far fetched dreams. The careers within Journeys are limited, and honestly the company doesn't care how much you've done for them because in the end they can find someone to take your place for less money. Honestly, if you're a part timer at Journeys, your job isn't half bad. However, I would never recommend anyone to be a co-manager unless they wanted to be a store manager for the rest of their life, and probably make less than they would working for another retailer.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
9h
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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