Pros
-40% employee discount -laid back atmosphere Initially, working at Journeys seemed great. The coworkers were friendly, and the 40% discount helped me expand my shoe collection. If you only want to work 4 hours every other week, Journeys is the perfect place to be.
Cons
-lots of drama between coworkers -small commission, only 4% off of any item except shoes (socks, shirts, backpacks...) -ridiculously high turnover rate of managers (5 different store managers in about a year and a half) -immature management (oldest manager is in his early 20's) -greedy management (management will make sales associates clean up the stockroom so they can make the sales and commissions) -management typically has obvious favorites -management does not seriously consider part-time employees' concerns/complaints -unpredictable hours/schedule Within a few months, my Journeys location started slipping downhill. At first, I got a fairly steady amount of hours every week. I requested 15-20 hours a week since I was a student, and that's what I got. The schedules were put out a week or so in advance. When the management changed, so did the professional atmosphere. Schedules were put out only one day in advance. Without warning, part-time employees hours were slashed down to 4 hours a week-if they were lucky. There were times when I went 2 weeks without getting a single shift. When I would get a shift, I would be stuck in the back room cleaning and organizing. I was a sales associate, not a maid. I didn't mind picking up occasionally, but I wanted a chance to do some selling as well. The managers were completely unapologetic about the shortage of hours. They only cared about maximizing their own commissions.