It really depends on what store you're working at - Sales Associate Journeys Employee Review

3.0
Apr 13, 2013
Recommend
CEO approval
Business Outlook

Pros

I worked at two separate locations in Wisconsin and Pennsylvania. My experience in Wisconsin was great. It had a fun, laid-back environment with realistic goals and a wonderful team. I had a green mohawk and could dress however I wanted, in fact, they actually encouraged me to dress a little over the top because it would attract curious customers. Discount was 40% off and if you did inventory, you had first dibs on all of the new arrivals. Very flexible scheduling.

Cons

District managers and people higher than them treat you like dirt. I was overworked at my store in Pennsylvania and was paid minimum wage when I was doing the work of three people. I even had to teach my new manager on how to organize the back room. Selling at the Pennsylvania location even made ME uncomfortable. You have to sell a certain amount of shoes, socks, and accessories (shirts, bags, headphones, etc) and if you don't make your goal, you get three warnings before getting fired. I hated hounding people to buy socks when they told me 5 times they didn't care or didn't have the money. My manager would be watching over me like a hawk and asking if I sold them socks while I was ringing them up. You had at least one on call shift every week or so, which gets old after a while. Very hard to move up in the company unless you stick it out for a long time.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
23h
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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