Abusive management and ridiculous sales goals - Anonymous employee Journeys Employee Review

2.0
Apr 14, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible dress code, 40% discount

Cons

Ridiculous sales goals- despite the fact I was doing well in sales (shoes and accessories wise) I got written up for not selling enough Journeys socks. WTF like customers come to Journeys to buy shoes, not socks Management was abusive and made me feel terrible for the way I approached customers even though I was still new and never had proper training on the sales floor They expect you to lay your life down for the company above education, one time I was forced to skip a day of school just to work Black Friday, my manager gave me no choice Coworkers and even manager was snipey, during breaks they would shoplift from other stores Got laid off for no reason and in the most unprofessional way, no proper document or anything they just removed me from the Telegram group chat

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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