very pushy with customers - Retail Sales Associate Journeys Employee Review

2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

comissions deffinatly a plus and start you off at a semi decent base pay very friendly people and good company if you like to be in peoples faces

Cons

very pushy with customers and even when the customers say no to two additional pairs of shoes they still want you to push two more pairs and accessories on top of that and as soon at the customers enter the store you have to hawk them. i will never go there after seeing the way they interact with customers

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
5d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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