Glorified slave labor. - Anonymous employee Journeys Employee Review

1.0
Jan 19, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great 40% discount, not much else. co workers are a grab bag, like any other job.

Cons

I don't even know where to begin with what needs to be fixed about this company. I have worked for some awful places before, but never in my life have I been given a management title and a smaller salary than someone who flips burgers or works as a cashier. As a manager, you are expected to work 45+ hours a week and a minimum of 9 hours a day, for a "base" salary of anywhere from $150-300 a week. This is considered 20% of your total salary, the other 80% coming from a 4% commission of everything you sell. Except, you cannot rely on anything BUT your base salary because traffic can be fickle and dependent on the time of year. So, the number you are given of what your "yearly salary" is isn't what your check will look like in all actuality. On top of this, you'll either be working 6 days a week or 5 with one double shift, to allow the other manager the day off. There is a lot of busy work that needs to get done as well (product is constantly entering or exiting the store at a large volume), which will leave you, at best, run ragged. I'm pretty sure my knee is messed up at this point from the amount of running around and non stop movement required of me. There aren't even fatigue mats behind the registers to provide even the most minimal relief. Product is on shelves at least 15-20 feet high, and you are required to climb ladders that are precariously leaned against boxes. I'm surprised no one has tried to sue yet over an injury. I was yelled at and spoken down to constantly for making mistakes MY FIRST WEEK. Training is not bombarding someone with information for two days and then leaving them to their own devices. There is no proper training guideline in place, just policies and procedures that need to be ingrained in you and if you mess up, you get written up. And, as I have learned from previous reviewers, they don't go away either. A big thing in this company is "proving yourself". This goes from promotions all the way down to any sort of benefits. Don't expect vacation time or sick pay for your first year...you have to prove yourself first. It's absolutely absurd what is expected of employees.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
5d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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