Store Manager - Store Manager Journeys Employee Review

3.0
Apr 11, 2014
Recommend
CEO approval
Business Outlook

Pros

They provide us with 40% off everything including sales items. Also you are able to use your discount at Lids as well. Meeting new people and training young kids how to sale and provide great customer service.

Cons

Longs hours for management. You're not able to have Saturdays off ever: unless you make provisions with your DM. You never work less than 45 hours a week. Base pay is very disrespectful to management for the work we do. RM DM ASM expectations more times than not go unvoiced causing Store Managers and CoManagers guessing how should they run their stores. Policy and procedures are implemented on a as needed bases.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
6d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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