Can be great at the right location, good atmosphere, chill people, laid back with style. - Assistant Manager Journeys Employee Review

3.0
Jun 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benifits, always an opportunity to advance with hardwork, dedication, and ability. If you have a passion for skate/style based shoes and apparel it's a great job. Great discout, and you encouraged to make employee purchases, they want you exemplify and know everything that is the "journeys" style.

Cons

Depending on your store and postion there, the hours can be long and monotonous. The employee sales standards can be very challenging, different stores or rather locations and demographics really determines what standards will be challenging. The location I worked at had a difficult time meeting the sock sale percentage, however we were excellent at the accessory requirement. Upper management seems disconected from frontline sales at certain stores, as if they had favorites, mainly high volume/profit stores. If you happened to work a smaller location, which I happened to, it felt like you where irrelevant or a lesser priority, but still pressured to hit the same sales quota.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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