It is what you make it. - Co Manager to Store Manager Journeys Employee Review

5.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a company that promotes from within based on performance & has a culture that shows it cares for its people. The standards are easily achieved if you TRY! Accountability is high & so are expectations. It is a business after all. Do you expect to come to work & get paid for "chillin"? The selling is one of the best parts of the job. You get to meet new people every day & interact with them. The selling isn't pushy or forceful. It's designed to offer the customers options to ensure they leave with everything needed even if they didn't think of it beforehand. It's called quality service in my opinion. When was the last time you were greeted in a store?

Cons

In a perfect world all jobs would pay more & have you work less hours. Pay & hours have never been an issue for me because I was promoted consistently because of my performance.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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