Had a horrible work experience working with this company - Anonymous employee Journeys Employee Review

2.0
Jul 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I say the only good thing about this job was the discount and being able to wear what you wanted, 40% off anything in the company is amazing but thats all i can say i liked about the company.

Cons

Company only cares about selling and making money. Whether you make a connection with customers or not, as long as you made the company money thats all they care about. It should be about wanting customers to come back to your store and remember the service employees give you. They don't seem to care about Part timers because they can easily be replaced with an application that was left from someone. They also would never in a million years give a raise even when adding more stuff for everyone to do. I asked for a raise and my DM's response was no because minimum wage was being raised, but whether or not its being raised cost of living goes up so it leaves us in the same boat that we were in before. Another horrible thing about the company is the fact that you can possibly get fired for not selling socks. SOCKS!!!! People do not want to spend 10 bucks on a pack of socks. The company pushed socks more than anything, customers don't want to be pushed to buying something they don't want or need, its almost like we would annoy them to the point they just said okay and took them.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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