Have only been working for two months, already consider quitting. - Retail Sales Associate Journeys Employee Review

2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

There's a lot of down time. You can dress pretty much however you'd like, with the exception of drug paraphernalia and curse words. 40% discount is awesome. Decent co-workers. When the back room is organized, it only takes about a day or two to know where the shoes are located. Relatively decent music played throughout the store.

Cons

The online training makes no sense whatsoever; even managers know it and will tell you. Journey's says they're a "family with an attitude that cares", when most employees and managers will complain, make fun of, curse about, and purposely lie to customers that they consider to be "too annoying" to care about. Unsafe back room environment with trip and fall hazards lining the entire place. Managers treat you horribly and force you to stand at the front of the store when down time can be utilized to clean and organize the back room and to open space for new shipments of shoes that are coming in. The store's 3 for 3 policy (selling shoes, socks, and accessories) are almost unobtainable due to lack of money in the economy around some stores. Pay is unbelievable, I work two jobs, one here and another unnamed, and have never made over $150 in Journeys paycheck while I have had $200+ every paycheck for the other job. I could go on, but this is getting quite long. TL;DR Don't work here.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
6d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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