Pros
Nice work environment, hardly any difficult customers, new music every month, great discount, cool co-workers.
Cons
The initial appeal wears off quickly when you realize how messed up the company actually is. The sales goals are horribly unrealistic, you could sell every pair of shoes in the store and still get written up if you didn't sell enough socks. SOCKS are a nightmare. Instead of firing you if you don't meet their ridiculous goals, they make you an "on-call" employee. They cut your hours to nothing. I surpassed many of my daily sales goals, made that store a ton of money, but because my socks to shoes ratio wasn't where it was supposed to be, I was cut to TEN hours a MONTH. On shipment days, you get stuck in the stock room shifting shoes around without any opportunities to be out on the sales floor and meet your goals, and you will still get into trouble and your hours will be cut the following week because of it. Also I constantly heard managers complaining about the number of hours they'd have to work. A Manager or Co-manager for Journey's only gets 1 day off per week, and works around 60 hours. One Co-manager I worked with was denied time off to get MARRIED. Basically, the company cares about 1 thing and 1 thing only. Sales. As for employees? They're treated more like numbers than actual people. As for promotions? I was hired as a potential co-management trainee, worked there over half a year, was denied even an interview with the DM for management because I didn't sell enough SOCKS. I've been in retail since high school. Meanwhile, people with literally NO sales experience were being hired from the get go in management b/c they'd gone to college. This-company-does-not-care-about-employees.
