Working at journeys was a good experience, it's hard work at a fast pace with long hours especially during the holidays - Store Manager Journeys Employee Review

2.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The marketing and merchandising team are on top of their game and keep the company moving forward no matter how the industry changes as the people's taste moves on.

Cons

overall the company keeps on making pay cut and the ones getting the worst of it are the people on the floor like managers and the co- managers, they work about sixty hits a week and no OT pay and their district managers keep getting younger and immature as well and it has become a trend that the people on the floor (managers) are treated with disrespect as documented all over the net, and unfortunately the hours for BTS and Dec. are only for "the brave" ( some of us had to work 80 plus hrs and no OT)

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
5d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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