Not as Good as it Seems - Store Manager Journeys Employee Review

3.0
Mar 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Discount, good co workers, relaxed environment

Cons

As a full time manager the minimum hours are 45+ hours a week. I often went without lunches on 12 hour days. Commission is good only in peak times anything other than that for 45 hours of work you’ll get maybe $600 a week. Initially you’re given a pay plan that looks good at first but that’s counting in the weekly commissions you’re goaled to get, if you don’t make them it’s -$200 of your projected salary for that week. There are definitely favorites being played in every district. I have gone three months without a store visit from my district manager. Only contacted on a weekly basis to ask why we aren’t hitting goals, in the middle of a pandemic, when people are broke, in the middle of the slowest season of the year. Definitely relaxed but at what cost? Absolutely 0 work life balance and as a general manager I can afford to work and barely pay bills. If I had a looking glass when I accepted this position I wouldn’t have.

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Journeys Response
4y
We greatly appreciate your feedback and would like to have this looked into further. Please email us at journeyssocial@journeys.com so that we can learn more about your experience.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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