Not a good work place - Anonymous employee Journeys Employee Review

2.0
Apr 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some employees are nice - Work schedules are pretty full during Holidays and back to school season

Cons

- Sales goal is sometimes difficult to reach - SOPs are even harder to reach - computer system can be confusing to work - scheduled shifts are rare after holidays and busier times - managers don’t care about your well being and see you as just a money maker - the people that work there are very selective and talk trash about each other - a lot of trash talking goes on with managers and employees - during closing, you’re pretty much responsible for everything. Including fixing shoes, sweeping, vacuuming, mopping, gathering trash, and dusting (sometimes). While one employee does all this, managers count money and then have you check amount in registers and sign. - training also isn’t fun and is pretty much non existent since working hours aren’t consistent enough to actually apply training to the job - being on stock isn’t much better, in our store we have shelves that are 10 ft tall and we have to go up and down ladders with boxes that fall out all the time. I’ve seen piles out boxes fall out on someone’s head because of a broken shelf and the managers didn’t do anything about it. There is also falling off the ladders which happens more than you think. - Also had to miss my High school prom because my manager scolded me for giving away too many shifts

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Journeys Response
3y
Thank you for your review. If you wish to share more, send us an email at journeyssocial@journeys.com. We're striving to make the best work environment for everyone and we would be happy to help!

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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