Unorganized company - Assistant Store Lead Journeys Employee Review

2.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

the company as a whole is very inclusive of all genders, which was one of the pros that brought me here.

Cons

being management and salaried you are expected to work a minimum of 55 hours per week, no matter how good my sales were I never recieved commission in multiple months, even during busy holiday season and reaching over 500% of my weekly/monthly sales goals. When I first got promoted it also took them 6 weeks to get me my correct rate of pay, and even when I did the backpay was not as much as it should have been. My rate of pay was lower than I was told when I accepted the promotion, but since I did not have the offer in writing I was told "the person who told you that pay was incorrect", even though it was the person in this position previously. I've seen their pay stubs, they made more than I ever did. I had to make daily phone calls to my district manager in order to ever recieve my correct rate of pay, and literally got told "we forgot about you" when I finally recieved my backpay. Pay when broken down hourly for my salary came out to $10 an hour. unacceptable.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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