Horrible safety procedures, pay, and requirements - Sales Associate/Cashier Journeys Employee Review

1.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Discount on shoes, lax dress code

Cons

The ladders we had to use were so insanely dangerous. There wasn't enough room in between the aisles to prop the ladder at a safe angle, so it would wobble and feel like it would tip over with the slightest move. I told my manager and she laughed and said something like 'yeah its dangerous, I'm pregnant and have fallen before' and the other employees just laughed about it. The pay was ridiculously low, and the 'training' was essentially just the other employees having me run to the back to grab shoes they needed. Nothing in the back was alphabetized or organized in any coherent manner and yet they expected me to memorize where all the brands were my first day on the job. Horrible experience! 10/10 would NOT recommend.

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Journeys Response
2y
We're so sorry to hear that you had a negative experience with us. We always strive to provide the best work environment possible, and we appreciate your feedback. We would like to have this matter looked into further and ask that you contact us at your convenience with more details at journeyssocial@journeys.com.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
22h
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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