Work hard/play hard! - Store Manager Journeys Employee Review

4.0
Oct 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun! Fun! Fun! Hard work pays off and is praised. This is a great place for social people to thrive! Great music! Great product! With the right upper management employees can really develop and grow with the company! It's very satisfying to see your performance impact the buisness. It's also great that employees can easily contact home office departments to help them with personal things or to discuss ways to improve their location. If you are performing, employees are made sure to feel appreciated and apart of the team (the entire Journeys team). It can be extremely rewarding.

Cons

Management schedules are intense! 45-60 hour work weeks that rotate 5 and 6 day work weeks. There's not much of a work/life balance for co managers or store managers. Slow season can equal lower pay. Employees are quickly reprimanded for missing a goal. Some DM's are great as others cut corners and do an extremely poor job of developing their team among other things. Benefits take a year to kick in for full-time staff.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
3d
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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