Would Stay Away - Store Manager Journeys Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros would be very minimal. Genuinely have a hard time coming up with any other than that at this location. It's in the mall and you have decent networking opportunities.

Cons

As my first con. Would be those 'decent networking opportunities'. The company forces you to network in other stores in the mall and all of those stores begin to hate just seeing you around. My DM would make me go into every store and try to poach employees. Awful guy. Especially considering we were paying associates $8.25/hr and he would make me lie to them about pay and then force me to fire anyone who brought up pay. Then when holidays came around and I was working 60 hour weeks every week all year. He'd tell me to put in more hours (because over time was calculated differently due to commission) and try harder and then write me up for not having the amount of employees required. I'd literally walk into stores to talk to store managers about any applicants they aren't accepting just to try and find people and they'd just make me leave. I worked at other stores in the mall and was absolutely loved before I had that job. Now I can't even work in the mall again because of this guy and the company. Another con was pay. There was a base pay and commission pay and the more hours meant the lower the hourly wage. It was never worth it. Forced to work upwards of 70 hour weeks and minimum of 50. Awful place with Awful higher management.

avatar
Journeys Response
1y
Thank you for sharing a review. Please email us at journeyssocial@journeys.com with more details so we may look into this further.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

avatar
Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

1
avatar
Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
See reviews by: Helpful|Rating|Date|All