Not as good as it sounds - ASM- Assistant Store Manager Journeys Employee Review

2.0
Mar 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benifits, great people, great growth opportunities, great company values, great skill building. With a full benifits and a solid path to success, it's a great place. The culture brings fun and interesting diverse groups, the sales skills built are invaluable, and overall its not the worst.

Cons

45 hour minimum work weeks, terrible pay to work ratio, "corporate math" was invented here. Horrible job security. They will work you to the bone and pay you federal minimum wage for your overtime. The commission isn't worth it on the best weeks, and you're responsible for everything that happens especially for store managers. Stealing? Fired. Sales not up to standard? Fired. Snow storm and no one comes in except to get out of the cold? Fired. Employee walks out with money from the register while you're not even there? Super fired. Even part timers with 4 hours a week get fired for not making thousands and they don't even get a whisper of commission. Oh yeah and breaks? Unpaid. You're there from open to close (10.5 hours) and trust me, it's not sustainable in the slightest.

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Journeys Response
1y
Thank you for sharing your review. If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

Explore other reviews about Journeys

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

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Journeys Response
1w
Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
2w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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