Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,622 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 181 reviews)); "Friendly and nice coworkers" ((in 145 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 97 reviews)); "Discount was great and fun environment to work, lots of energy!" ((in 46 reviews)); "Made a lot of friends great staff" ((in 46 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 536 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 172 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 105 reviews)); "I was getting paid less than minimum wage when i was told i would be making more." ((in 88 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys reviews

Terrible company - Sales Associate Journeys Employee Review

2.0

Jun 16, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The actual employees i worked with were amazing and everyone was super understanding because of the company’s extremely high standards

Cons

-company does not care about employees and treat them as completely disposable. They frequently tell managers to lay off employees who don’t meet their ridiculously high sales goals and also attempt to fire people over personal issues with higher ups. - 11.85$/hr pay -expected to bring out 4 shoes, 3 socks, and 2 other products everytime someone asking for 1 shoe. -my managers quit because of the toxicity, leading to the district manager coming in with another higher up. I was 16 at the time and left by myself in the store for multiple hours, and multiple shifts. they would also leave for over a hour to go get food or a drink. - make people do 20x the work after putting 2 weeks in -would get yelled at for over a hour for simple mistakes (this was my first job) -had to stand outside of the store and greet people walking by for hours simply because the mall was dead and we had to prove to the district manager we were trying to make sales. -extremely competitive between employees because of the unrealistic sales goals and backlash from not reaching the goal.

Journeys Response

Thank you for taking time to share your review. We would like to hear more about your experience. Please feel free to email us at journeyssocial@journeys.com with more details.

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5.0

Jul 9, 2026

Full-time keyholder

Recommend

CEO approval

Business Outlook

Pros

Really fun atmosphere and decent discount

Cons

It can be very slow with the surge of online shopping

Journeys Response

Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!

2.0

Jul 1, 2026

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

Journeys Response

Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.

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Terrible company - Sales Associate Journeys Employee Review

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