Interesting place - Case Manager Kaiser Permanente Employee Review

3.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

- For the most part they have very caring doctors, who respect case management. - If the supervisor likes you getting time off & flexibility with hours (for appointments, etc) is no problem. - Benefits are ok. -Salary is ok

Cons

-Upper management is all over the place with ways to save the company & out of touch, causing for mistakes to be made. Example: They thought they could do without the advice nurses at the regional office and fired them all. Only to come back 3 months later to say what a horrible mistake. They then had to hire all new people for all those advice nurse positions. -Middle management is a joke. They have no clue and sadly don't want one. They only care about making themselves look good at the cost of their staff. They can only get these positions if they are drones and feed their staff whatever they are instructed to. - They are constently justifying adding more work based on hysterics or someone else not wanting to do it by saying just be glad you have job. -Contracts not made with educated thought processes. -Middle management can be very retaliatory if you don't agree or ask too many questions. -Execs & top-mid range management got their bonuses for the great year the staff were praised for being responsible for, but staff was told we would not be getting bonuses or raises. Some staff were told the likely hood was poor, and then the time for bonuses & raises came & went with not even an acknowledgement.

Explore other reviews about Kaiser Permanente

5.0
Jul 16, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

i have always heard great things about this place

Cons

there was no cons there

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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