Toxic work environment - RN LaserAway Employee Review

1.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The only positives were the nurses & PCCs and the free treatments.

Cons

They don’t care about their staff and promote a toxic workplace. We were constantly overbooked and double booked with our treatment times cut short so more clients could be added to the schedule. The patient schedule is made by the sales team who really don’t understand what nurses do in the treatment rooms. The company does NOT care about employee safety in inclement weather with unsafe driving conditions or provide safe parking. They either paused advance trainings for months or train you at warp speed due to high RN turnover. Working there was very stressful. There were only a few times I received support from leadership when I needed it.

avatar
LaserAway Response
9mo
Thank you for sharing your perspective. We’re glad to hear you valued your coworkers and the treatment benefits. We also recognize that experiences can vary, and we’re committed to continuously reviewing scheduling, training, and safety processes to best support our clinical teams. We appreciate your feedback and wish you success in your future endeavors.

Explore other reviews about LaserAway

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and health benifits

Cons

Super high pressure and pace of work

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
avatar
LaserAway Response
6d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
See reviews by: Helpful|Rating|Date|All