LaserAway reviews

2.9

45% would recommend to a friend

(1,231 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Worked here for 4 years amongst 3 different clinics - Standardized SOPs to follow & centralized info systems - makes things super easy to find when we don't know the answer - Commission structure is uncapped - Health insurance is the best I have ever had - Free treatments - I feel like I literally get paid to be beautiful and help others feel beautiful!

Cons

PTO can be difficult to request off if there is no coverage, which we have no control over. Won't get full payout if entire team is not pulling in their weight, even though you surpass your individual goal

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LaserAway Response
9mo
We love hearing this — thank you for sharing your experience and for your four years of dedication! It’s great to know you’ve found value in the benefits, resources, and growth opportunities, and that our systems and commission structure have supported your success. We’re grateful to have you on the team!
2.0
Apr 19, 2024

Going Down Hill

Recommend
CEO approval
Business Outlook

Pros

-60% discount -Can get some treatments for free -Good health insurance

Cons

I used to love this company when I started. It’s what got me out of bedside nursing and was great at first. About a year ago they brought in some investors and it’s been spiraling down hill ever since. So many changes have been made to benefit the company but to the detriment of the nurses. Nurses on all levels have been quitting, the company has recently lost multiple Nurse regional managers. Los Angeles lost all 3 of ours within a month. What changed? The schedules are now double/tripled booked so multiple people are expecting to be treated at the same time, they shortened the allotted time you are given to treat, The new manager has been bullying nurses that they should be able to just do what’s expected, which basically means rush a treatment and that is not safe, you are pressured into staying after your shift to treat patients who are waiting because of being double booked. As a nurse you generally have a sense of autonomy when working, however here there is none, you have zero control over your day which has been jam packed with patients. Every nurse I talk to is looking for a new job. These issues have been brought up recently during meetings and sadly it seems like upper management just doesn’t care. They have the mentality that this is what happening and leave if you don’t like it. - Pay raises are $1 a year

1.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay, but expect only a 1-3% raise each year.

Cons

No commission or extra income except for a corrupt "upsell" system that is loosely monitored and verified. NO SAFETY precautions for patients OR staff (triple and quadruple bookings are a regular thing). When questioned, my manager stated, "If you don't like it, then leave, because triple booking is here to stay." Clinicians have a requirement to be available 7 days a week to accommodate "business needs", so don't work here if you have a family or children (like me), or want work/life balance because it is simply non-existent. You accumulate 1 day of PTO/month, so you only get 1.5 weeks off per year. If you call off or leave early from a shift (sick, emergency, etc.), they will automatically apply your PTO to your timecard. They have many class action lawsuits against them from former employees for unsafe/unlawful working conditions, so do your own research on those.

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LaserAway Response
2y
We really value your feedback and we apologize that you're having difficult experience. We are navigating many company changes as we continue to grow. Please reach out to the HR team to further elaborate on your experience.
Viewing 1 - 3 of 1,231 Reviews

Glassdoor has 1,252 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.