LaserAway reviews

2.9

45% would recommend to a friend

(1,231 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 16, 2023

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

There aren’t any pros- NOT ONE.

Cons

This is a terrible company. They will destroy your mental physical and emotional health. They are like an abuser constantly gaslighting, narcissistic and sociopathic. You will either quit if you don’t take any crap from anyone or have a mental breakdown if you’re a people pleaser. The girls who make it past a year are unattractive jealous fake and will make your life miserable because they don’t want to see anyone do better than them. There is nothing redeeming and they won’t fire you because they don’t want to pay unemployment. So they keep torturing you till you leave. The people who are successful are bullies and are propped up by upper management. They usually all started working together in California and were then sent to other states to train manage and work remotely over the phone selling. If they do something illegal or wrong there is no recourse. There is no HR it’s a prop. If you do attempt to go to HR for help you will be labeled problematic and upper management will make your life miserable. Please save yourself the agony and heartbreak of working for a truly evil and fake company. Everything they tell you to get you to work there is an absolute lie. The patients constantly complain and who can blame them when they’re spending $2500 to do laser hair removal on their under arms and Brazilian. They sell 8 treatments knowing full well it will take 20. After the initial 5-6 sessions they realize they’ve been scammed and will unleash on you over the phone or in person at appointments. It is the most toxic and draining experience. Don’t do it. It’s not worth it.

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

You can make really great commission here if sales is your thing. The payout for commission is 10% of everything you sell. Which can translate to big money for these pricy services. The industry itself is very interesting! Anyone who likes Esthetic/Cosmetic treatment would love it. You get to learn about all the different procedures, how/why the work, and even get a discount to get them done. Some of these treatments you can get for free (laser hair removal, laser facial, etc).

Cons

Management is OBSESSED with sales. Many regionals micromanage the sales team heavily. Each clinic doesn't have it's own "manager." But, rather they over-stretch one regional manager to cover about 8-10 clinics in a spread out area. So be prepared for about 20 emails a day telling you to make your 50 sales calls a day and to set yourself 8 consultations. Just a heads up, the sales calls in the back aren't as successful as they used to be...no one answers their phones! The directors of the clinics get first dibs on working the front desk where you get every consult who walks in. The pay difference between PCC's and directors is staggering! From my understanding, the old directors make 15% commission and no hourly wages. The new directors will make $15 an hour with 10% commission. A perfect example of the staggering pay difference. Director made about $24,000 in commission this last month. The next person in "highest sales" made about $4,000. The "goal" is to become a director. However, directors rarely leave their jobs because of the amount of money they make. The only other opportunity is when they open a new location. How they pick directors though is purely based on seniority and favoritism. If you're not the regionals favorite "kiss butt" be prepare to be a PCC for life and work nothing but morning shifts which are the slowest! The owners of this company are extremely greedy. They don't contribute anything to your health insurance, don't offer maternity leave, and they make employees (including the nurses) pay for services they're given for free to give to us. A perfect example is the Cool Sculpting company gives LaserAway free cycles of treatment so the employees can experience the treatments and get it done. LaserAway makes us pay for those treatments. Also, Botox sends us "non-retail" vials so staff members can use these for free. LaserAway makes the nurses use those vials on patients and makes the employees pay for Botox. It's a FREE vial given to LaserAway... My biggest pain point is the schedule. Oh boy the schedule...If you're a PCC don't expect to have your schedule for the month until 2 days prior to the beginning of the month. September's schedule came out on August 30th...And that schedule isn't even set in stone - it can change without notice - so you need to check it often. My final complaint is that often times (especially in the beginning) you'll be asked to work at several locations. None of the locations are actually run the same way making it difficult to learn. Also, they will send you to work at a location more than an hour away even though there's a location 5 minutes away from your house. It's a bit ridiculous.

1.0
Sep 11, 2024

This company is TRASH

Recommend
CEO approval
Business Outlook

Pros

I met other great nurses (They all quit)

Cons

DO NOT WORK FOR THIS COMPANY Read all the bad reviews. Every bad review is true. Any review that is good is because the company MADE people write them. (I know this because I was told to write one.) Here are some bullet points of how terrible this place is. •Overworks employees •Scams patients •Doesn’t respect nurses •Trains the bare minimum •Other med spas/dermatology clinics don't respect Laseraway or see them as a respectable company. So good luck trying to get a job afterwards. •Nurse turnover is the highest I have ever seen at any company •Corporate will harrass anyone who doesn't pretend everything is rainbows and sunshine. •Terrible work/life balance Laseraway is full of bullies and money hungry self centered people. Before I left I was told that in order to succeed at Laseraway I had to learn to push other people down. I am not that kind of person so I made the choice to leave. As a nurse I was taught to help people not push them down. I am ashamed to say I was a Laseraway nurse.

Viewing 10 - 12 of 1,231 Reviews

Glassdoor has 1,252 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.