Previous PCC - Patient Care Coordinator LaserAway Employee Review

3.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Upside for Commission, constant sales, expectant customers

Cons

Hours, Little to no sales training on modern sales methodologies, bad qualified leads for in clinic team (all leads in lead gen system are prioritized for the remote sales team)

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LaserAway Response
6mo
Thank you for sharing your experience. We’re glad you saw strong commission upside and consistent sales activity, as those are important elements of the PCC role. We also appreciate the candid feedback around hours, training, and lead distribution. These are areas we continue to evaluate as our sales model evolves across in-clinic and remote teams. Feedback like this helps inform how we refine training approaches and improve alignment between teams. We wish you the best moving forward and appreciate the time you spent with LaserAway.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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