Not the best, felt unheard and Micromanaged - Paitent Care Coordinator LaserAway Employee Review

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.