Nothing long term here......Worst experience.......Intolerable working environment - Anonymous employee LaserAway Employee Review

1.0
Jun 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unable to come up with any, although it was another good example of what NOT to do & a clear vision of what COULD be done to raise the level of profit and customer satisfaction (not that it will ever change)

Cons

No training & no customer service. Used-car-salesman mentality. No value in product or services. The turn-over is unbelievable, partly to due b/c there is no training at all, thus when sales drop they fire not coach, build & train. There is no long term commitment to staff or clients. There is also a complete disconnect between how their business practices are antiquated and ineffective. Who sends a paper fax at the end of the night?????? It's 2014!!!!

Explore other reviews about LaserAway

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They were super very nice

Cons

They were mean and competitive

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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