Sales Director - Anonymous employee LaserAway Employee Review

2.0
Jul 14, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good money if you know how to sell. The nurses are cool. Hours are decent, if you don't mind working weekends.

Cons

Management is horrible (if you could even call it that). Very unorganized. You get CC'd on EVERY email throughout the company which bogs you down trying to decipher what is important. Customer service is impossible because you are too busy trying to make sales and upsell everyone. If you make a big sale you have to reschedule customers that have had their appointment booked for weeks. You spend most of your day calling clients to move them. Also, their lasers barely work. They have outdated machines (especially tattoo removal).

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun treatments and work environment

Cons

Micromanagement overbooking stressful at times

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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