Toxic Work Environment - Nurse LaserAway Employee Review

1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

For the most part all of the nurses are really sweet! They work really hard and provide services with great results. I have made some lifetime friends from this company.

Cons

Although there are some pros, this company is a disaster. At first, working for them was great! However, I believe they grew too quickly to keep up with demands. The sales team is very pushy with potential clients, which I understand is how they make money but customers call and complain about how "scammy" it seems. Then when they manage to convince people to buy a service, they will double or even triple book the nursing staff. They do not care. There were girls that would say they haven't eaten or taken a bathroom break all day because they were double booked several hours in a row. Not only that, but clients would arrive on time for their appointments but because of the double bookings, they would end up being taken anywhere from 15 minutes to an hour and half past their appointment time. We've had customers yell at us and straight up just walk out they were so frustrated and I can't blame them! The higher up in the chain of command you go, the more toxic it is. It felt like being in high school with the mean girls sometimes. They talk behind your back, gossip about you, start drama when there isn't any. It was so childish. Plus, they don't actually care about employees. I'm sure a lot of people would say that about their company, but on more than one occasion when it was brought to the attention of the higher ups that there is significant nurse turnover (because of the overloaded schedules) they said they did not care because it was actually cheaper for them to hire new nurses than retain experienced ones. I think that's appalling. You have people telling you they are physically drained from the double book schedules, but you don't care because it saves you a few dollars to just hire someone new every couple of months. If you think going to HR would help with any of this, you would be mistaken. HR is just as toxic. Their mindset is that its all about their bottom line. Again, I get it. A company needs to make money. However, when you bring a problem to HR and then they turn around and start telling everyone you're the issue, that's terrible. This is something that happened. Issues were raised and brought to the attention of HR and then the complainant was retaliated against and told she was the issue. The whole thing is backwards. Overall, just understand that this is a company that will value the dollar more than the employee in every way imaginable. Be prepared for a throwback to your high school days where the "cool girls" whisper about you behind your back. So far, most of the girls I've met through LaserAway have either quit or stated that this can't be a career for them because of the negative impact it has on their mental health.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

2
See reviews by: Helpful|Rating|Date|All