THE WORST JOB I HAVE EVER HAD - Patient Care Coordinator LaserAway Employee Review

1.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

free services after 90 days (if you make it that long)

Cons

This company is predatory to say the least- towards both patients and employees alike. 1. You are just a number. You are only good for the sales you make the company. 2. Sales goals are UNATTAINABLE- there will be a select few in your region that work in high volume clinics and they will get all the hot leads while the rest of the clinics fight for cold leads. SCRAPS. you are calling the same people 15-20 times before they beg you to take them off the call list. The company will encourage you to LIE to the patients about pricing, results, and encourage you to get to know the client in an effort to manipulate the client into purchasing. They LIE about financing options to clients to make a sale. Even if your store is not doing well, your manager will HOLD you to your extremely unattainable sales goals. They hold weekly meetings and harass the staff to make sales. Finally, no one at LaserAway is happy. The entire staff in my location was turned over within 90 days, and this will continue to be a problem unless something changes.

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LaserAway Response
2y
We appreciate your feedback. Our organization is driven by sales and that is an important factor in the role, if you would like to share additional feedback please reachout to the HR team.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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