They Don’t Care - Don’t Work Here - Inside Sales Representative LaserAway Employee Review

1.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

When I started working with this company, the pay was great. The recognition was amazing and they truly understood how important it was for their sales people to be cared for. I loved it but that’s changed. Now we just get free treatments.

Cons

Times have changed. Everyone I talk to is on the verge of quitting. There has been an intentional shift in opportunities provided to make money in order to keep everyone’s overall income lower so they can’t goal. Upper management doesn’t care whether their employees are happy. They just care that they are making money. The free treatments don’t even matter. My income has dropped so much, not just because the economy but mostly because the restructuring. I can’t even afford to buy 20 units of Botox with my massive employee discount because I need to keep a roof over my head. The worst part is, I was one of their top performers, but ever since they restructured that has changed. There aren’t enough opportunities anymore.

avatar
LaserAway Response
2y
Thank you for sharing your perspective, your feedback is crucial for us to hear. We are sadden to hear there has been a perceived shift in opportunities affecting overall income and job satisfaction. If there are specific areas you believe could be improved or if you have suggestions for positive changes, we encourage you to share them with your Leadership for consideration.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

2
See reviews by: Helpful|Rating|Date|All