Terrible management - Registered Nurse LaserAway Employee Review

1.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Gets your foot in the door in aesthetics

Cons

Poor management, terrible ownership, awful culture, unethical practices, all sales, and no client care. I was constantly bullied by the manager and sales team. The sales staff would sell just to sell and patients were treated at low settings so they hardly ever got results. The goal is to force people to buy more packages but most clients just ended up being customer service issues due to lack of results and poor customer service. Being an RN here is a nightmare because we should be the ones educating and selling packages not someone with no prior experience in aesthetics with no backing on ethical practices. The sales team will constantly try to double book you to get people in so they can't refund. You work your butt off for pennies compared to what the sales girls make. Nurses are the ones with degrees and the sales people are making more. This is the only company that is like that. Everywhere else in aesthetics, nurses are the ones making 100k+ per year and that will never happen here. If you're a nurse wanting to work here either apply elsewhere or take the job knowing it's short-term just to get some experience. I'm shocked this place is still around with its terrible reviews. They are known for unethical practices in the industry and every client I have encountered since leaving this company regrets ever going here. That is why these big corporate medspas should be owned by providers, not business people. They know how to make profits but they don't know how to run a practice with integrity. Hopefully in the future laws will be put in place to stop companies like Laser Away from becoming a money grab and hurting so many people along the way. The fact that they don't dissolve filler and sell laser packages to clients with light hair should tell you everything you need to know.

Explore other reviews about LaserAway

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They were super very nice

Cons

They were mean and competitive

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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