Not all that glitters is Gold - Patient Care Coordinator LaserAway Employee Review

2.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Free treatments 60% discount on injectables and more expensive treatments Not physically demanding Pay

Cons

While the pay can be amazing, the environment is not welcoming to moms. If your children have dance/sports etc and you ask for time off, you HAVE TO USE PTO. There is no choice! If you have no PTO all requests are denied. There is no sick time, ONLY PTO. Management pressures you to make sales goal, while giving you limited recourses to make goal. Example: only top performers who are trending to meet their goal can be at the front desk. If you hit $50k in sales 3 months in a row you get a text app. If you are struggling and don’t get time in the front and don’t have the company texting app the solution: keep dialing. Many of those that start PAY for a texting app to help with sales. During event weeks you are asked to sandbag all financing sales to help in making the event goal. It’s giving you are only as good as your last $3k sale.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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