Don't work for this company - Pateint Care Coordinator LaserAway Employee Review

2.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved all of my co workers, Work/life balance is good.

Cons

I was very excited when I got this job and was super motivated to make sales. Upon starting you have to do a two week zoom training which teaches you absolutely nothing about what you're doing and is a complete waste of time. My first day of work there was only one PCC there working and had been working everyday by herself for months. First red flag.... come to find out the previous front staff had all quit together. Low pay, and upper management does not care about you if you are not making your sales goals but does not give you any tools to help. The nurses are treated horribly by upper management wanting front desk to double/triple book the nurses for sales purposes. There is a frequent absence of nurses, leading to rescheduling unhappy patients and dealing with refund requests which further hurts your ability to meet your monthly sales goal. It is very unorganized and The Woodlands clinic has a super high turnover rate with employees. 10/10 do not recommend working here.

Explore other reviews about LaserAway

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun treatments and work environment

Cons

Micromanagement overbooking stressful at times

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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