Toxic Work Environment and Unethical Practices at LaserAway: A Cautionary Tale - Treatment Specialist LaserAway Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

LaserAway offers a wide range of advanced treatments.

Cons

I am compelled to share my experience with LaserAway, which has been deeply troubling and disheartening. I joined the company with high hopes, only to find that the reality was vastly different from what was promised. 1. Misleading Recruitment and Expectations: I was initially drawn to LaserAway by what seemed like a fantastic opportunity, but my experience quickly soured. The recruitment process included a bait-and-switch tactic: I was led to believe I would be stepping into a high-value sales role. However, the reality was far from it. I was assigned to a “mentor” who soon went on FMLA leave due to stress, which she described as a normal part of the job. This mentor, along with at least 30 other reps, had experienced similar issues, highlighting a pervasive problem within the company. 2. Inadequate Training and Unreasonable Demands: Training was insufficient and did not prepare me for the actual job. Despite repeated requests for help, I received minimal support. I was expected to meet a $50,000 sales quota in my first month without proper training or guidance. The company’s approach was not only unrealistic but also highly stressful, which is concerning for a medical facility where such high-pressure sales tactics should not be the norm. 3. Retaliation and Stressful Work Environment: After raising concerns about systemic issues and requesting additional training, I faced immediate retaliation. The environment is extremely stressful, with employees often working excessive hours and being pressured to meet impossible targets. Reports suggest that over 30 employees have gone on stress leave, which speaks volumes about the company’s work culture. 4. Ethical Concerns: The lack of transparency, excessive pressure, and retaliatory practices are alarming. The company’s focus on high-pressure sales in a medical setting is not only unethical but also harmful. This behavior is indicative of deeper systemic issues that need addressing. In summary, my experience at LaserAway has been marred by misleading practices, inadequate training, and severe retaliation. I urge potential employees and patients to proceed with caution and be aware of the potential challenges and ethical concerns associated with this company.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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