Proceed with Caution - Registered Nurse LaserAway Employee Review

2.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Free monthly treatment (limited) Some very good coworkers Opportunity to learn aesthetics with no experience

Cons

Nurses are double or triple booked at busy clinics. This isn’t only chaotic, it’s unsafe. A nurse should not be rushing through treatments, that’s how mistakes are made. I had zero work-life balance here. Work every weekend, no separate sick and PTO time, and it’s unlikely you’ll get your requested time off if you just say you’re unavailable so you don’t waste PTO. You’ll be expected to drive all over to different locations instead of having a dedicated store. Switching shifts is an option if you don’t like your schedule but half those switches don’t even get approved. You are expected to upsell your patients every treatment for little to no commission. Your training will be fast. I’ll admit the resources online and the Slack for questions helps, and that’s a positive thing. But you will have minimal training and be expected to hit the ground running, being double or even triple booked your first days. If you need help from someone in HR, nobody will reply to your emails for days or weeks. They make it difficult or impossible for you to get any help.

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LaserAway Response
1y
Thank you for sharing your detailed feedback. We appreciate your recognition of the opportunities for learning aesthetics and the supportive resources like online training and Slack. However, we are sorry to hear about your concerns regarding scheduling, work-life balance, and the support provided to our nurses. We are actively working to improve the experiences of our team members, including refining scheduling practices, enhancing training programs, and improving communication with HR and leadership. Your insights about turnover and management training are particularly helpful, and we are taking steps to ensure our Location Directors and team leaders have the tools and training to support their teams effectively. If you would like to discuss your concerns further, please don’t hesitate to reach out to us at hrteam@laseraway.net. Your feedback is important and helps us grow as a company.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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