Terrible Place to Work! - Registered Nurse LaserAway Employee Review

1.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

coworkers where the best, one free 30 minute treatment a month

Cons

this company is profit over anything else, no care for their patients or their staff. They fire people over being “late” to their scheduled shift but expect them to get to work 15 minutes early and fires them even though they are technically early. If they don’t like you they will find a reason. No job security. Retention is terrible and there is constant TURNOVER. They try to cut costs anywhere they can. They charge patients thousands of dollars for lackluster treatments (not the RN’s fault). They advertise work life balance but never approve PTO and would rather people leave the company than give them time off for important life events. They constantly burn out the nurses by constantly double booking them and overlapping appointments. Nurses don’t have any autonomy, and aren’t able to use their nursing judgement. Management is unsupportive and would rather throw their own nurses and staff under the bus than help. The trainings are terrible, they are not thorough and are honestly not promoting safety for nurses or patients. BURN OUT is big here and most of the treatments are very heavy on using your hands in a repetitive motion, so there are many people that acquire medical issues related to that. There is a reason they have so many lawsuits from patients to staff, which they try to hide. Do yourself a favor and don’t work here, find a better place to train and work in aesthetics

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LaserAway Response
1y
Thank you for sharing your experience. We’re sorry to hear that your time with LaserAway did not meet your expectations. Feedback like this helps us reflect on areas where we can improve. We take concerns about workload, scheduling, and staff support seriously, as these are critical to creating a positive and sustainable work environment. Retention and employee satisfaction are priorities for us, and we are actively working to address these issues, including reviewing staffing models and offering ongoing training programs. Your feedback about autonomy and training is also noted, as these are areas we continuously strive to enhance to support both our patients and staff. While we regret that you felt unsupported during your time with us, we appreciate your insights and will use them as we work toward creating a better experience for all employees. If you’d like to share additional details, please feel free to reach out to our HR team. Thank you again for your time and input.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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