Cut throat, Scam of a company - PCC Coordinator LaserAway Employee Review

1.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Uncapped comission!!!! If you sell a lot you will be treated well

Cons

everyone is calling the same people and annoying customers. People at some clinics don't even want to rebook an appointment because they are over being up sold. People who do well are favored. Some people get more time than others in the front than others. Some nurses have no idea what they are doing due to the lack of training resulting in angry patients because some patients spend thousands on treatments. No support from mamagment, you will be ghosted if you have any question. Hourly pay sucks. unless you sell 50k a month ( which is the minimum to get 10%) you will not make any money.

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LaserAway Response
1y
Thank you for sharing your feedback. We're pleased to hear you appreciate the uncapped commission structure, which is designed to reward strong performance and hard work. That said, we regret to hear about your concerns regarding training, management support, and workload distribution. At LaserAway, we strive to create a supportive environment where all employees feel set up for success. Your feedback regarding training and support is valuable, and we will take it into account as we continue to improve our processes. If you'd like to share additional details about your experience or specific recommendations, we encourage you to reach out to us directly at HRTeam@laseraway.net. We appreciate your honesty and are committed to creating a better experience for all team members.

Explore other reviews about LaserAway

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and health benifits

Cons

Super high pressure and pace of work

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
1w
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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