High stress-No work life balance - Location Director LaserAway Employee Review

1.0
Oct 19, 2024
Recommend
CEO approval
Business Outlook

Pros

You meet so many great people! The nurses and the team you work with turn into life long friends!

Cons

Unfortunately, I thought this was it for me. My dream job. I was making great money and the team I had was great. Until everything changed. Company policies were constantly changing every week, the nurse protocols were no longer a thing anymore. Angry patients everyday.Micromanaging got out of hand, I can go on and on about the reasons why I left. In addition, I had no work life balance and would have night mares about working and unfortunately led to my mental health spiraling and going downhill.I can barely take a lunch comfortably. Even if you were tracking and hitting goals you still got warnings about other little things at that point. You feel that it will never be good enough. You end up working 6-7 days a week including holidays and guess what BURNOUT! No job is worth stressing and crying over.

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LaserAway Response
1y
Thank you for sharing your experience with us. We’re glad to hear that you formed strong connections with your team and enjoyed parts of your role. We understand that the challenges you mentioned—such as changing policies, maintaining a work-life balance, and concerns around micromanagement—are significant, and we’re committed to addressing these areas to create a healthier work environment. We’re sorry to hear about the impact on your well-being, and we’re continuously working to improve consistency and support for our team. If you’d like to share more, please reach out to us at HRTeam@laseraway.net. Your feedback helps us grow and create a better experience for everyone.

Explore other reviews about LaserAway

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and health benifits

Cons

Super high pressure and pace of work

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
6d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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