Work Hard / Play Hard - Patient Care Coordinator LaserAway Employee Review

5.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

LaserAway offers a very competitive compensation plan that truly leans into the idea of you get what you put in. If you are a self motivated individual that is able to put in the work, the pay and the perks are phenomenal. Pay structure is very strong and the free treatments during the month are such a get incentive. Would definitely recommend LA to anyone who is sales driven and already has a strong sense of the industry. Company is consistently growing so there are lots of growth opportunity around the country.

Cons

Scheduling has become a bit difficult where we are expected to work a lot but then the company does not like when we request vacation. There could be a better work / life balance!

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LaserAway Response
1y
Thank you for sharing your experience! It’s great to hear that you’ve found the pay structure, perks, and growth opportunities at LaserAway rewarding. We truly appreciate the dedication and motivation you bring to your role. We understand your concerns about scheduling and the need for better work-life balance, and we’re always looking for ways to improve policies and ensure they benefit both employees and the company. Your feedback is valuable, and we’ll take it into consideration as we continue to grow and evolve. Thanks for being a part of the LaserAway team!

Explore other reviews about LaserAway

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and health benifits

Cons

Super high pressure and pace of work

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
3d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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