Home away from home - PCC LaserAway Employee Review

5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Listen this place is Wellesley's Wellness spot! More than a medspa. This is top tier Aesthetics. LA didn't play games when they came to Boston. I see great things happening for my neighborhoods of Boston. Ppl are understanding My journey here is filled with gratitude. This is what we needed not just on the east coast but Massachusetts. I've been given the opportunity to share my journey to smooth with the neighborhood. It's pink its luxe it's for the guy up the street who was afraid acne was his doom. It's for the girl who has 9 months to get ready for her wedding! It's for busy hustlers who just need their starbucks and their lip and chin zapped and they are out the door in 5min! I get to be apart of their journey because I can relate to them. Oh and uncapped commission that's great too.

Cons

The problem I have is I cannot multiply myself. Also no one has answers for me when I ask. I wanna "soap box" so I can speak to everyone at once and tell them how botox is actually a dose of wellness...

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LaserAway Response
1y
Thank you so much for sharing your thoughtful and enthusiastic review! We’re thrilled to hear how much pride you take in being part of the LaserAway team and in representing our commitment to top-tier aesthetics in Wellesley. Your passion for helping clients on their journeys to confidence and wellness shines through, and it’s exactly the kind of energy that makes our team special. We also appreciate your suggestions about the sunroom shades—this is valuable feedback, and we’ll certainly look into how we can create a more comfortable work environment. We are passing this feedback along to our facilities team. If there’s ever anything else we can do to support you, please feel free to reach out to your leadership team or contact hrteam@laseraway.net. Thank you for being such a positive force on the team! Your contributions and insights make a real difference.

Explore other reviews about LaserAway

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They were super very nice

Cons

They were mean and competitive

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LaserAway Response
4d
Thank you for taking the time to share your feedback. We're glad to hear you had the opportunity to work with great people during your time at LaserAway. We're sorry to hear your overall team experience did not consistently reflect the collaborative and supportive culture we strive to create. Building an environment where employees feel respected, supported, and empowered to succeed is important to us, and feedback like yours helps us continue to improve. Thank you for your time with LaserAway, and we wish you all the best in your future endeavors.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
4d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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