Working at LaserAway - Lead Patient Care Coordinator LaserAway Employee Review

5.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at LaserAway has been a dynamic experience. The company has a positive, fast-paced environment, and it's clear that they invest in cutting-edge technology and employee training, ensuring you have the tools needed to succeed. The team culture is generally supportive, with a lot of emphasis on collaboration and providing excellent service to our patients. In short this is an amazing company to work for and I'm happy to be part of them!!!

Cons

Nothing that I seen so far

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LaserAway Response
1y
Thank you for your glowing review! We're thrilled to hear that your experience as a Lead Patient Care Coordinator has been so positive. It’s wonderful to know that you appreciate the supportive team culture, cutting-edge technology, and investment in employee training. Your enthusiasm and dedication to providing excellent service to our patients are what make LaserAway such an amazing place to work. We’re also grateful for your kind words about management—it’s our goal to keep our team motivated and inspired every day. If you ever have additional feedback or suggestions, don’t hesitate to reach out. Thank you for being such an integral part of the LaserAway team!

Explore other reviews about LaserAway

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They were super very nice

Cons

They were mean and competitive

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LaserAway Response
4d
Thank you for taking the time to share your feedback. We're glad to hear you had the opportunity to work with great people during your time at LaserAway. We're sorry to hear your overall team experience did not consistently reflect the collaborative and supportive culture we strive to create. Building an environment where employees feel respected, supported, and empowered to succeed is important to us, and feedback like yours helps us continue to improve. Thank you for your time with LaserAway, and we wish you all the best in your future endeavors.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
4d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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