Horrible - Inside Sales Representative LaserAway Employee Review

1.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, free treatments, decent base pay for what the job entailed

Cons

Wow, literally one of the worst places I have worked. Completely unethical and a very uneven playing field if you’re not a calendar lead. There is no system to have your own pipeline of leads, anyone and everyone calls the same leads and multiple times at that so the customers that maybe would’ve been interested previously are no longer interested due to getting so many calls from us. The commission structure is horrible - they wanted you selling 20k minimum per month but you wouldn’t see a dime of that commission. Say you sold 50k in packages - you would only be making commission off 30k and if you hit above 50k you lose your base. If you did 49k in sales, you would get 3.5% 29k which is $1015. Trust and believe though you’re getting the bottom barrel leads and actually hitting those numbers is near impossible unless you’re a team lead. Not to mention the work environment is completely toxic and management is totally toxic. Your schedule is always changing as well and you could be working 8-4 one day and 4-8pm the next. Awful

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LaserAway Response
9mo
Thank you for taking the time to share your feedback. LaserAway is committed to maintaining a fair, transparent, and supportive work environment, including clear commission structures and communication. We encourage any current or former employees with questions to reach out directly to hrteam@laseraway.com so we can review and address concerns appropriately.

Explore other reviews about LaserAway

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and health benifits

Cons

Super high pressure and pace of work

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

3
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LaserAway Response
6d
Thank you for taking the time to share your experience. We appreciate your recognition of our competitive compensation, comprehensive training, and the clinical experience providers gain while caring for a high volume of patients. We're sorry to hear your experience did not reflect the environment we strive to create. Patient safety and quality care are foundational to our mission, and our licensed medical providers are trusted to exercise their professional clinical judgment in every patient interaction. We are committed to maintaining high standards of care while continuously evaluating our operations and employee experience as our organization grows. We also appreciate your feedback regarding scheduling and time off. We understand the importance of supporting our teams both professionally and personally, and feedback like yours helps inform ongoing discussions about how we can continue to improve. Thank you for your contributions during your time with LaserAway. We wish you success in your future endeavors.
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