Aggressive, Micromanaged, Disrespectful - Anonymous employee LaserAway Employee Review

1.0
May 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helped me appreciate better companies.

Cons

This company has the most trashy and toxic work environment I’ve ever experienced. The turnover rate is ridiculously high, with new employees constantly coming and going. The company prioritizes profits over patient well-being and creates financial stress for its staff. Patients often have reactions to treatments or have had negative experiences with unexperienced nurses. The aggressive sales tactics are relentless, and if you have a $0 day, you receive a warning from territory/area leadership and internal employee resource teams. They show little respect for employees and are completely disconnected from what’s happening in the clinic. Gaslighting and harassment are overlooked, and there is no support when issues arise. You will be set up for failure. If you are not a nurse, they treat you like trash. The micromanagement is overwhelming, and there are times when you’re asked to do work for days you’re not scheduled to work. Mistakes are not tolerated, and if one happens, upper leadership and internal resource teams will reprimand you harshly. There have been multiple instances where employees have been degraded or belittled. Positive reviews are fake (they pressure you to write positive reviews), negative reviews are real. Also, the sales team should not be responsible for numbing patients — we are not medical professionals; there have been many instances where staff were expected to numb patients during legally protected lunch breaks, making it nearly impossible to take a proper break during busy shifts. The schedule is often triple-booked, and violating someone’s right to a lunch break is not only unethical, it’s ILLEGAL. This isn’t written out of malice — it’s written to help others avoid getting caught in an unethical and harmful work environment.

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LaserAway Response
8mo
Thank you for taking the time to share your experience. LaserAway is committed to maintaining a professional, supportive, and ethical workplace for all team members and patients. We take feedback seriously and encourage current or former employees to reach out to hrteam@laseraway.com so any concerns can be reviewed through the appropriate internal channels.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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