High Turnover, Toxic Culture, and Mismanagement - Registered Nurse LaserAway Employee Review

1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Met amazing nurses and some great sales people and patients! Within the clinic we trauma-bonded for sure

Cons

Over the last 8 months, so many nurses and PCCs have left the company across NY, it’s clear why. Patients are scheduled past closing hours due to chronic overbooking, leaving staff burnt out and unsupported. My colleagues and I voiced this many times and were met with peppy, "business needs! the clinic closes when the last patient leaves." So then why did you allow to severely over book patients? Constructive feedback is not welcomed. Leadership and HR are defensive, doing meaningless "investigations" and often deflecting concerns or gaslighting employees into thinking the issues are unique to them. Just read the consistent negative reviews here; It's in all clinics. Management is only concerned about selling more and booking as many clients in the day. The combination of poor leadership, toxic work culture, inefficient systems, and lack of support makes this a difficult and demoralizing environment for clinical staff. Also worth noting: during “LA University,” a corporate event, staff are pressured to write positive Glassdoor reviews, which likely contributes to the misleading ratings on this page.

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LaserAway Response
1y
Thank you for taking the time to share your perspective. While we’re disappointed to hear your experience didn’t align with your expectations, we remain committed to providing a supportive and rewarding work environment for our teams. We continuously evaluate our practices to ensure we're evolving in ways that best support our people and our patients.

Explore other reviews about LaserAway

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

LaserAway has given me incredible opportunities for growth, earning potential, and continuous education, all while staying focused on expansion and delivering exceptional care to patients. Hard work is truly recognized here, and staying dedicated to your role can lead to meaningful growth and success. I’ve personally experienced this firsthand and look forward to continuing my journey for many years to come.

Cons

Not necessarily a con, but anyone interested in joining LaserAway should know the aesthetic industry is fast-paced and constantly evolving. LaserAway regularly updates protocols, treatments, and processes to stay innovative and competitive, which keeps the work exciting and engaging. Success here requires adaptability, a growth mindset, and a willingness to continuously learn.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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