Uneven Leadership Maintains Organizational Norms that are Unsustainable in an Era of Healthcare Transformation - Manager Legacy Health Employee Review

3.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

1.) George Brown is a great leader, probably the best among the major systems in our region. 2.) As an employee, you can be proud of the quality of care provided at Legacy sites, which is as high or higher than the other systems in our region. 3.) More than the other healthcare systems, Legacy promotes an ethos of "doing the right thing" and does as good a job as any large organization can do to abide by it. Their commitment to diversity is exemplified in many ways, most notably through the presence of an African American man in the CEO position. There is also a strong commitment to healthcare literacy. 4.) Pay, at least for certain classes of administrative functions, is highly competitive. (but see "con" #4, below) 5.) Legacy is the largest provider of unreimbursed care in our region--evidence of a genuine commitment to the underserved. Hence, they deserve the classification of "non-profit" that many other health systems in our country don't.

Cons

1.) Weak links among the senior and executive leadership teams, and too much internal bickering within their ranks. 2. ) Initially, the presence of so many longterm employees at Legacy may seem a good sign--however, it is both a cause of inertia and an outcome of tolerance for mediocrity. 3.) When faced with organizational issues, Legacy too often takes a "try to make everybody happy" approach, rather than making smart business decisions. 4.) Poor HR policies that, again, strive to be "fair," rather than rewarding excellence. So Instead of "pay for performance, Legacy claims to extend "the same" percentage pay raise to all employees, except this is not true: everybody gets the same percentage raise, based on the midpoint of their position''s pay range. This means if you were hired near the top of your pay range (due to good qualifications), you actually receive a lesser raise than those whose pay is at the lower end. Frustration with lack of reward leads to Legacy losing talented employees while retaining mediocre ones. 5. ) Benefits not on par with other health systems. Most notably, there is no paid holiday. Instead, holidays are deducted from employees' bank of earned vacation days.

Explore other reviews about Legacy Health

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful team of nurses to work with

Cons

Newly unionized. Legacy and the union are learning how to partner

2.0
May 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much to say anymore.

Cons

My first couple years here, I used to like this place but it's really going downhill fast. They are in the hole financially but instead of cutting pay for the millionaire executives (at a non-profit?!), they are now going to force people to use 2 weeks of leave at Christmas. And if someone doesn't have enough leave, they will be required to take unpaid. This is a "legal" loophole that should be illegal. They also don't believe in merit raises, instead giving a 2% across the board raise regardless of whether the person earns it. Some people work hard, while others barely work, and we all get the same 2% "raise"? This ship is sinking, so get out while you can and avoid at all costs.

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