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Liberty Mutual Insurance

Engaged Employer

Was once a great place to work, but not anymore... - Senior Risk Analyst Liberty Mutual Insurance Employee Review

3.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Generally, a well-performing company, despite what leadership would have you believe. Benefits are at-worst on par with the industry. Generous vacation time, hybrid flexibility, etc.

Cons

With a new CEO, Liberty has become incredibly stingy with all areas of the company, from office amenities and services, to bonuses and raises. Rather than trying to be a BEST place to work, leadership is trying to become a benchmarking company, staying exactly in line with its primary competitors. This has lead to many changes over the past couple of years that bring few positives and lots of negatives. In comparison to other Insurance companies, Liberty is one of the better-ish ones, but compared to its past, it is no longer employee first nor customer first. It is all about profit and making sure C-suite execs can count on fantastic bonus and retirement plans to support their second and third homes. Oh, and never be surprised when "mandatory" policies for the rest of the company are not followed by upper management.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

company culture, great coworkers, benefits/ salary

Cons

uncertainty, highered too many people and capital constraints due to acquisitions lead to layoffs

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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