"Logical" (not) - IT Service Desk Technician Logical Position Employee Review

2.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Relaxed Work Environment Good work-life balance

Cons

Zero change management systems in place Disorganized Unprofessional Everybody is drinking the company Kool-Aid Doesnt follow industry standards/best practices Feels more like a fraternity than a work place

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Logical Position Response
3y
Thank you for your feedback. We've implemented quite a few changes to ensure consistent process, change management, and automation of tedious manual tasks. This has led to better communications around the status of crucial systems, improved new hire process, and security coverage of the hardware we manage. We'd love to discuss where you feel we fell short. -Steven Lee, VP of Technology

Explore other reviews about Logical Position

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Positive and diverse culture - All the sales help/assistance that you need - Your long term career here will be based on performance not likeability (both positive and negative because I like to be liked, but at the end of the day business is business and you'll have to perform) - You will perhaps have a higher starting salary at other companies, but here you wont be first off of the chopping block. You determine for yourself how valuable you want to be for a company, and they will pay you accordingly. - Work & life balance get better the more successful you get in the role

Cons

- You'll have to be really honest with yourself on what you need to do to get better - If you want the help I mentioned above, you'll have to be self-initiated - Your long-term career here will be based on performance not likeability (both positive and negative, because I like to be liked, but at the end of the day, business is business and you'll have to perform)

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. That's it.

Cons

Things have changed. It's not enough to just make or break quota. They now want you to have "productivity points". They want more calls and more talk time on the phones regardless of if you are light years above quota. This is NOT how a sales force at a company should be ran. It's getting so corporate there sadly. The pay is absolutely laughable for most positions at the company. Even salespeople who have been there for years - some think they are being paid well. They are not compared to others in the field. It is very much on the low end and they know it, which is why some of the best salespeople are leaving. It use to be fun, and they use to trust you to just make sales. Now they wanna start focusing on quantity over quality.

5
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